Go to the Help menu and choose Check for Updatesĥ. Make sure your Mac has a working internet connectionĤ. To get Mac OS updates, go to the App store on your dock, and then click the Updates button to reveal available updates.ģ. Install Mac OS X updates followed by Office updates. Make sure your Mac has a working internet connection before checking for updates. To fix this issue ,you can follow these general methods below to see if you can solve the issue. Could you tell me how you are starting Word?.If you have other Office apps installed, such as PowerPoint, can you open them smoothly? When you can't open them, do you any specific phenomenon or error message?.What version of Office are you using? Office 365 for Mac? Office 2019 for Mac? Office 2016 for Mac? And what’s the detailed the version number of them?.I need more information from you to analyze the issue.
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