** Install – Optional - Port Issues - Create a TCP/IP port ** Hostname or IP Address > Enter the IP Address of the printer Select / Click Add a printer using a TCP/IP address or hostnameĭevice Type > Select in Drop-Down Menu: TCP/IP Device Select / Click The printer that I want isn’t listed Printer = HP OfficeJet Pro 9020 series PCL-3 icon view Devices and Printers Right-Click on the printer NOT marked as “Scan Only / DO NOT DELETE”Įxample – Printers listed in Devices and Printers Open Control Panel > icon view > Devices and Printers If necessary, Adjust the “Default” printing device (Default Printer) Use of Print and Scan Doctor Version 5.0.6 creates a secondary queue for printing with TCP/IP port. Restart the computer, log in, and wait for the final steps in the Doctor to finish.Execute the doctor – Answer any prompts / let the process complete.Open File Explorer > Navigate to the folder in which you saved the file (likely Downloads).Download and Save the doctor to your computer.This version of the Doctor might fix the underlying issue without you having to add the port manually. Likely need / want to use a TCP/IP port for the connection.
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